Privacy Policy

H&K Styles – Privacy Policy

Effective Date: October 2025

Operated by: H&K Global Trading Pty Ltd (ABN 87 686 282 468), trading as H&K Styles

Email: policy.styles@handkstyles.com

Location: Sydney, NSW 2000, Australia

1. Overview

H&K Styles respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or purchase from www.handkstyles.com

2. Information We Collect

We may collect the following types of personal information:

• Identity & Contact Information: name, email, phone number, billing and shipping addresses.
• Payment Information: processed securely via third-party payment gateways (we do not store full card details).
• Order & Account Information: order history, account login details, communication records.
• Marketing Preferences: subscription choices, email and SMS marketing consents.
• Technical & Analytical Data: cookies, device type, IP address, location, browser type, and usage behaviour.

We only collect information necessary to provide our services and improve your experience.

3. How We Use Your Information

We use your personal information to:

• Process and deliver your orders.
• Communicate with you regarding purchases, promotions, and updates.
• Provide customer support and returns processing.
• Conduct fraud prevention and security monitoring.
• Improve our website, marketing, and customer experience.
• Comply with our legal, accounting, and taxation obligations.

We may aggregate non-identifiable data for analytics and performance measurement.

4. Sharing Your Information

We may share your information with:

• Trusted third-party providers such as:
• Payment processors (e.g., PayPal, Afterpay, Zip Pay, Apple Pay)
• Shipping and logistics providers (e.g., Australia Post)
• IT, email, and marketing partners (e.g., Shopify, Klaviyo, Mailchimp)
• Regulatory or government authorities where disclosure is required by law (e.g., ATO, ASIC).

We do not sell, rent, or trade your personal data under any circumstances.

5. Cookies & Tracking Technologies

Our website uses cookies, pixels, and analytics tools (such as Google Analytics and Meta Pixel) to:

• Recognise returning visitors and remember preferences.
• Measure traffic, performance, and marketing effectiveness.
• Deliver personalised ads or offers across social media and partner platforms.

You can disable or adjust cookie settings in your browser at any time, but this may affect Website functionality.

6. Data Storage, Retention & Security

We take reasonable steps to protect your personal data from unauthorised access, misuse, loss, or disclosure, including encryption, firewalls, and secure hosting environments.

We retain customer and transaction records for at least 7 years as required by the Corporations Act 2001 (Cth) and other applicable laws.

When personal information is no longer required, we securely destroy or de-identify it in accordance with APP 11.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information.
• Request corrections to inaccurate or outdated information.
• Opt out of direct marketing communications at any time.
• Request deletion or de-identification, subject to legal retention obligations.

Requests can be made by emailing privacy@handkstyles.com

8. Marketing & Communications

By subscribing to our marketing emails or SMS messages, you consent to receive updates and promotions from H&K Styles.

You can unsubscribe at any time using the link in our messages or by contacting us directly.

9. International Data Transfers

Our website is hosted in Australia, but some service providers (e.g., Shopify, Klaviyo) may store data overseas, including in the United States, Canada, or the European Union.

By using our website, you consent to the transfer and storage of your data outside Australia, subject to equivalent privacy protections.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, business operations, or technology. The latest version will always be available on our website.

11. Contact Us

If you have privacy concerns, wish to make a complaint, or request data access:

📧 policy@handkstyles.com

🌐 www.handkstyles.com/contact

Complaints will be acknowledged within 5 business days and resolved in accordance with the Office of the Australian Information Commissioner (OAIC) guidelines.